Contact us: Export and import controls

New Export Import Controls System (NEICS) – Help desk

1-877-808-8838; 613-944-1265 or via e-mail to NEICS-NSCEI@international.gc.ca

New Export Controls On-Line (NEXCOL) – Help desk

1-877-808-8838; 613-944-1265 or via e-mail to NEXCOL-NCEED@international.gc.ca

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On this page

• Strategic and Military Goods and Technology & U.S.-Origin Goods and Technology
• Softwood Lumber & Logs
• Agricultural Products
• Agricultural Products – Specific Enquiries
• Textiles and Apparel – Specific Enquiries
• Vehicles
• Steel & Aluminum Import

Strategic and military goods and technology & U.S.-origin goods and technology

General enquiries

Telephone: 343-203-4331
Facsimile: 613-996-9933
Email: TIE.reception@international.gc.ca

Mailing address

Export Controls Division
Trade Controls Bureau
Global Affairs Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Softwood lumber & Logs

Softwood lumber

General enquiries

Telephone: 343-203-5386
Facsimile: 613-944-8950
Email: softwood.boisdoeuvre@international.gc.ca

Mailing address

Softwood Lumber Division
North American Trade Policy Bureau
Global Affairs Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Logs

General enquiries

Telephone: 343-203-5386
Facsimile: 613-944-2491
Email: Logs-Billes_de_bois@international.gc.ca

Mailing address

Softwood Lumber Division
North American Trade Policy Bureau  
Global Affairs Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Agricultural products

General enquiries

Telephone: 343-203-6820
Facsimile: 613-996-0612 / 613-995-5137
Email: tic@international.gc.ca

Mailing address

Supply-Managed Trade Controls Division
Market Access Bureau
Global Affairs Canada
125 Sussex Drive
Ottawa, Ontario
K1A 0G2

Agricultural products – Specific enquiries

• Beef and veal
  • Email: Veal-Boeuf.Veau@international.gc.ca
• Broiler hatching eggs and chicks
  • Email: HatchingEggs-OeufsIncubation@international.gc.ca
• Butter
  • Email: Butter-Beurre@international.gc.ca
• Buttermilk powders
  • Email: Buttermilk_Powder-Babeurre_Poudre@international.gc.ca
• Cheese
  • Email: Cheese-Fromage@international.gc.ca
• Chicken and Chicken products
  • Email: Chicken-Poulet@international.gc.ca
• Concentrated milk
  • Email: Concentrated_Milk-Lait_Concentre@international.gc.ca
• Cream
  • Email: Cream-Creme@international.gc.ca
• Cream powders
  • Email: Cream_Powder-Creme_Poudre@international.gc.ca
• Dairy export thresholds
  • Email: Export_Thresholds-Seuils_Exportation@international.gc.ca
• Dog and Cat food (CETA Origin quotas)
  • Email: Quotas@international.gc.ca
• Eggs and Egg Products
  • Email: Eggs-Oeufs@international.gc.ca
• Fish and seafood (CETA Origin quotas)
  • Email: Quotas@international.gc.ca
• High sugar containing products (CETA Origin quotas)
  • Email: Quotas@international.gc.ca
• Ice cream
  • Email: Ice_Cream-Creme_Glacee@international.gc.ca
• Import for Re-Export Program (IREP)
  • Email: IREP-PIR@international.gc.ca
• Margarine
  • Email: Margarine@international.gc.ca
• Milk
  • Email: Milk-Lait@international.gc.ca
• Milk powders
  • Email: Milk_Powders-Poudres_Lait@international.gc.ca
• Milk protein substances
  • Email: Milk_Protein_Substances-Matieres_Proteiques_Lait@international.gc.ca
• Natural milk constituents
  • Email: Natural_Milk_Constituents-Composants_Naturel_Lait@international.gc.ca
• Other dairy
  • Email: Other_Dairy-Autres_Produits_Laitiers@international.gc.ca
• Peanut butter for export to the United States
  • Email: PeanutButter-BeurreArachide@international.gc.ca
• Processed foods (CETA Origin quotas)
  • Email: Quotas@international.gc.ca
• Sugar and Sugar Containing Products for Export to the United States
  • Email: Sugar-Sucre@international.gc.ca
• Sugar Confectionery and Chocolate Preparations (CETA Origin quotas)
  • Email: Quotas@international.gc.ca
• Turkey and Turkey products
  • Email: Turkey-Dindon@international.gc.ca
• Wheat, Barley, and their products
  • Email: Barley-Ble.Orge@international.gc.ca
• Whey powders
  • Email: Whey_Powder-Poudre_Lactoserum@international.gc.ca
• Yogurt and Buttermilk
  • Email: Yogurt_Buttermilk-Yogourt_Babeurre@international.gc.ca

Textiles and apparel – Specific enquiries

• CETA Origin quotas for textiles and apparel
  • Email: Quotas@international.gc.ca
• Tariff Preference Levels (TPLs) for textiles and apparel
  • Email: TPL-NPT@international.gc.ca

Vehicles

• CETA Origin quotas for vehicles
  • Email: Quotas@international.gc.ca

Steel & Aluminum imports – Specific enquiries

• Steel import monitoring program
  • Email: Steel-acier@international.gc.ca
• Aluminum import monitoring program
  • Email: Aluminum-aluminum@international.gc.ca