Send documents by mail or courier

Step 1

Print and complete the request form.

New version of the request form - Adobe Reader 8 or higher

Fillable Request for Authentication form

Older version of the request form

Request for Authentication Service form

Step 2

Enclose the form, the documents to be authenticated and a self-addressed stamped envelope or a prepaid courier shipping label.

Courier waybills with account numbers are not accepted.

Send your documents to:

Global Affairs Canada
Authentication Services Section (JLAC)
125 Sussex Drive
Ottawa, ON Canada K1A 0G2

Step 3

Check the status of your request

Current processing time is 10 working days from the time your documents are received. After that time you can check on your document’s status.

Step 4

If you must send your documents to an embassy, high commission or consulate

Sending your documents to an embassy, high commission or consulate page

Processing times and mail in applications

Please note:

Contact us

For additional information, please contact our general enquiries center at 613-944-4000 or 1-800-267-8376.

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