Government of Canada services and information in Wellington, New Zealand

Refer to International adoption.

Refer to Children born outside of Canada.

If your child is born outside of Canada, you do not need to register the birth in Canada.

Refer to Canadian citizenship.

Find out how to apply online for a citizenship certificate (proof of citizenship).

Pay your application fees online before you apply for citizenship services.

E-certificate

You can choose to receive an e-certificate or a paper certificate. If you choose the e-certificate, it will be emailed to you and reduce delivery time. The paper certificate would need to be mailed to you from Canada. If you have an e-certificate, you can:

• always access it online
• download and save it to any digital device
• print it
• access services and benefits the same way you would with a paper certificate
• for example: when applying for a pension or Canadian passport

If you are not eligible to apply online, you can complete your citizenship application on paper.

Please ensure you include:

• A printed copy of your online payment receipt
• Coloured photocopies of all required documents listed in the instructions

Incomplete or incorrect applications will be returned to you. The processing time will restart once your complete and correct application is received.

Citizenship applications can be submitted:

• In person at the High Commission of Canada in Wellington during consular hours of 08:30 to 12:00 noon (Monday to Friday).
• For appointments please email WLGTNConsular@international.gc.ca
• By courier or mail to either address below:

Physical address

High Commission of Canada

Level 11,125 The Terrace

Wellington 6011

New Zealand

Postal address

High Commission of Canada

PO Box 8047

Wellington 6143

New Zealand

To check if your application has been received by the High Commission in Wellington, please contact your courier company.

Check processing times

Note: All physical applications for citizenship certificates are pre-screened at the High Commission before being sent to the Case Processing Centre (CPC) in Sydney, Nova Scotia.

Refer to Royal Canadian Mounted Police (RCMP) Criminal record checks.

Refer to Death abroad.

Refer to Marriage outside Canada.

Consular officials do not provide any legal advice or represent a person in court. The office provides the following notarial services, by appointment only, to Canadian citizens and, in limited cases, to non-Canadian citizens if the documents are intended for use in Canada.

Note: Documents must be in English or French, or accompanied by an official translation in English or French.

Authentication/Attestation (certify the document signature, the position of an official and the seal are genuine):

• Documents issued in Canada must be authenticated by Global Affairs Canada in Ottawa before the office will certify the documents (fees apply).
• Witness a signature on a Statement in lieu of certificate of non-impediment to marriage abroad form (fees apply).
• Clients requiring information about authenticating documents while outside of Canada, refer to Authentication of documents.

Certified copy (certify the document is a true copy of the original):

• Documents presented by a Canadian citizen or a non-Canadian citizen for use in Canada; exceptions apply (fees apply).
• Government-issued identification requiring a certified true copy (fees apply).

Witness a signature (consular officer witnesses a signature):

• Documents presented by a Canadian citizen or a non-Canadian citizen for use in Canada; exceptions apply (fees apply).
• Government-issued identification requiring a witnessed signature (fees apply).

Note: Complete all documents before booking an appointment. Sign all documents in front of the consular officer.

The High Commission provides passport services to Canadians living and travelling in New Zealand, Fiji, Kiribati, Samoa, American Samoa, Tonga, Tuvalu, the Cook Islands, Niue, Tokelau, French Polynesia, Wallis and Futuna.

Submit your passport application at least 6 weeks before the expiry of your current passport, or your anticipated departure date, to avoid problems. We do not provide an expedited passport issuing service.

Applying for a passport while abroad

Select the appropriate application:

• Adult Abroad Simplified Renewal passport application
• Adult Abroad General passport application
• Child Abroad General passport application (under 16 years of age)
  • Before submitting, please read the Special situations section, further down.

Find out if you can renew your passport.

You must pay online for all your passport services before completing your passport application.

Passport applications can be submitted:

• In person at the High Commission of Canada in Wellington during consular hours of 08:30 to 12:00 noon (Monday to Friday).
  • For appointments please email WLGTNConsular@international.gc.ca
• By courier or mail to either address below:

Physical address

High Commission of Canada

Level 11,125 The Terrace

Wellington 6011

New Zealand

Postal address

High Commission of Canada

PO Box 8047

Wellington 6143

New Zealand

To check if your application has been received by the High Commission in Wellington, please contact your courier company.

Special situations

Specific passport forms and/or different requirements may apply in certain cases:

• When applying for a minor’s passport (under 16 years old), in addition to the documents requested in the instructions, both parents must provide a photocopy of valid supporting identification (e.g. bio-data page of passport or both sides of driver’s licence).
• A Statutory Declaration in Lieu of Guarantor (PPTC 132) is required when you do not have an eligible guarantor. This form is not available online. Please contact the consular section to request the form at WLGTNConsular@international.gc.ca.

Lost or stolen passports

What to do if your passport is lost or stolen.

You must also include the following with your passport application:

• A completed Statutory Declaration form - PPTC 203
• The original police report*

*If applicable, report the event to your local police station and get a police report. The police report will be returned to you.

If you still have questions, please contact us at WLGTNConsular@international.gc.ca

Processing times

Check passport and travel document processing times and service standards.

Applications are processed in the order they are received. Processing times may be affected by:

• Delivery times
• Volume of applications received
• Complexity of routine verification and security checks

Incomplete or incorrect applications will be returned to you. The processing time will commence again once we have received your complete and correct application.

We do not provide a status checking system. Do not contact the High Commission until after 20 business days. Unnecessary enquiries only delay processing. If there are any problems with your application, it will be returned to you with specific instructions to correct it.

Additional information

If you have a New Zealand permanent residency or work permit please enquire with Immigration New Zealand about how to transfer it into your new Canadian passport. We do not provide this service.

Refer to Benefits for Canadians living abroad and Retiring abroad.

Refer to Studying abroad and EduCanada.

The High Commission of Canada to New Zealand does not provide Visa or immigration services.

All Canadian visa and immigration enquiries are handled by our regional visa and immigration office at the Consulate General of Canada to Australia, in Sydney.

• Apply to travel, study, work or immigrate to Canada.
• Find a visa application centre (VAC) to book an appointment to give your biometrics (fingerprints and photo).
• Submit an enquiry using the IRCC web form to contact a visa office.

Permanent residents of Canada: Find out how to apply for a Permanent Resident Travel Document (PRTD).

Refer to Voting in an election while outside Canada.