Authentication of documents: 5. After you send your document
The Apostille Convention took effect in Canada on January 11, 2024
Visit the Changes to authentications services in Canada for information on changes to authentication services in Canada.
Our processing times are higher than normal
Check the Alternatives to authentication page before sending your request to the Authentication Services Section.
If there are alternative options available for any document in your submission, it may take longer to process your request.
Please be aware that processing times are consistent whether you submit directly to our department or through a third-party service provider.
Checking the status of your request
Following the changes that came into effect on January 11, 2024, documents may now qualify for authentication by a provincial Competent Authority. If you wish to withdraw a request that is pending processing at Global Affairs Canada to submit it to a provincial office that would now be able to authenticate your document, please follow the instructions outlined in the Changes to authentication services in Canada page under “Withdrawing a request for authentication at Global Affairs Canada to submit it to a different authentication authority”
Please note:
- Due to the high volume of authentication requests we receive, our office is unable to confirm receipt of your request or provide a status update of your request before the minimum wait time has lapsed. Therefore, if you wish to obtain confirmation of delivery, we strongly encourage you to send your application using registered mail or courier, which will allow you to track the delivery status. If the tracking information indicates that your mail was delivered, then you may assume that it has been received by our office and is awaiting processing.
- We can only provide status updates for requests that were submitted to our office. If your document was sent to a provincial competent authority, please contact them directly about the status of your request.
- We can provide a status update regarding a request only after a minimum wait time has lapsed. If you have asked us to forward your documents to an embassy, high commission or consulate, check the status of your documents with them first. For information on the minimum wait time to request a status update and to access the status update form, please visit Check the status of your request to authenticate documents.
- We do not offer expedited services. If you have urgent circumstances and cannot wait the regular processing time, please check the information found under Processing times.
Related services and information
- Changes to authentication services in Canada
- Updates – Authentication services
- Alternatives to authentication by the Authentication Services Section at Global Affairs Canada
- Getting married outside Canada
- Statement in lieu of certificate of non-impediment to marriage abroad
- Check the status of your request
- Reasons we cannot authenticate your document
- If you are outside Canada
- Frequently asked questions
