Applicant’s Guide to the CanExport Program
- Eligible activities
- Eligible expenses
- Travel for meetings/events with key contacts from target market
- Participation to trade events to meet key contacts from target market
- Interpretation services for target market
- Marketing tools- adaptation and translation for target market
- IP protection/certification/ adaptation of contracts for target market
- Business, tax or legal advice for target market
- Market research/ key contacts identification/b2b for target market
- Ineligible expenses
- List of eligible markets
- List of eligible sectors
- Limits on funding requests
- Preparing to apply for CanExport
- Assessment process
- Decision and contribution/grant agreement
- Claiming process for reimbursement of approved expenses (for contributions)
- Activity monitoring, audit, evaluation and reporting
- Feedback or questions
To be considered for possible funding, the applicant must meet the following eligibility criteria:
- Be a for-profit company;
- Be an incorporated legal entity or a limited liability partnership (LLP);
- Have a Canada Revenue Agency (CRA) business number;Footnote 1
- Have a maximum of 500 full-time equivalent (FTE) employees.
- Have no less than $100,000 and no more than $100 million in annual revenue declared in Canada during its last complete fiscal year. The CanExport program reserves the right to validate this through the company’s Financial Statements.
To be eligible, activities must aim to promote international business development and must go beyond the applicant’s core activities, represent new initiatives and provide an opportunity to yield incremental results. They also should happen entirely within the timeframe of the project. For illustrative purposes, these activities could include:
- Business travel;
- Participation at trade fairs;
- Market research;
- Adaptation of marketing tools for a new market; and
- Legal fees associated with a distribution/representation agreement.
The following activities are not considered eligible under the CanExport program:
- On-going core/operational activities;
- Activities that are related to the development of a market that is not covered by the “new market” definition;
- Promotional efforts that are considered to be “normal business activities,” as opposed to the long-term development of export markets ;
- Promotion of language training or other educational services where the funding for the training is from Canadian federal or provincial/territorial government sources;
- Investment promotion or the seeking of entrepreneurial immigrants;
- Activities involving used equipment, unless the equipment is refurbished or rebuilt, and the benefit to Canada would be close to or equal to benefits obtained from the sale of new equipment.
Eligible expenditures are shared up to a maximum of 50 percent between the CanExport program and the applicant. For illustrative purposes, please see the following examples of eligible expenses:
Travel for meetings/events with key contacts from target market(s)
- Travel is reserved for Canadian employees or owners of the applicant working in Canada.
- Travel is reserved for maximum of two (2) employees or owners of the applicant. Only the cost of return economy class airfare from Canada for the direct routeFootnote 2 to the target market is eligible. Applicants are expected to provide reasonable, economy airfare estimates in their application and that take into account advance booking, where possible.
- If a traveller chooses to use another form of transportation, such as bus, train or car rental, to travel to an event as an alternative to flying, the claimed expense cannot exceed the equivalent direct route economy class airfare . If the amount is deemed excessive, the applicant will be expected to provide economy airfare estimates.
- CanExport uses a per diem rate of $400 per employee per day to cover the costs of accommodation, meals and incidentals . Those fees are covered for a maximum of two employees or owners working for the company and cannot be claimed for consultants.
Note: receipts will not be required for meals and incidentals; however, applicants will be asked to keep proofs of stay (e.g., accommodation receipt, airline ticket).
- Cost for ground transportation (taxi, car rental, train or internal flights).
Note: if you hire a Contractor or a Consultant, and travel expenses must be incurred as part of the project, these costs, must be invoiced by the Contractor/Consultant as part of the work completed and cannot be claimed as part of travel costs.
Participation to trade events to meet key contacts from target market
- Participation to trade events is reserved for a maximum of two (2) Canadian employees or owners of the applicant working in Canada.
- The cost of registration for attending a conference or a trade fair, with the objective to meet key contacts from the target market
- Meeting room reservation cost
- Trade show space/floor rental, design and construction services, audio visual equipment rentals, etc.
- Shipping and handling costs related to the participation in CanExport-financed international business development activities (for instance, promotional material, booth pop-ups, prototype or product for showcase purposes, samples, etc.)
Interpretation services for target market(s)
- Language must be specified and needs to be associated with the target market(s).
Marketing tools- adaptation and translation for target market(s)
- Fees related to the adaptation and translation of marketing tools for the target market(s) such as website or brochures
- Language must be specified
IP protection/certification/ adaptation of contracts for target market(s)
- Application fees to the local authorities for the protection of intellectual property in the target market(s) (trademarks, patents…)
- Application fees related to the necessary certification for target market access
- Adaptation and translation of contractual agreements for the target market(s) (ex: sales contract, distribution agreement, etc.)
*Consultant fees associated with these activities need to be included in the following category, “Business, tax or legal advice for target market”.
* Business, tax or legal advice for target market
- Legal advice specifically related to the target market(s)
- Tax advice specifically related to the target market(s)
- Business advice specifically related to the target market(s)
- Expert advice on regulatory issues for the target market(s), including on market access, intellectual property, trademarks, patents, certification and otherwise.
* Market research/ key contacts identification/b2b for target market(s)
- Information gathering and analysis pertaining to a custom market research or study specific to the applicant’s products or services in their target market(s)
- Research and identification of key contacts
- Arranging business-to-business (b2b) meeting programs and matchmaking
*Expenses associated with activities marked with an asterisk are considered consultant fees. The total cumulative consultant expenses must not exceed 50% of the total approved contribution amount outlined in your CA. Total eligible consultant fees can be calculated by dividing the approved contribution amount by 2 (or alternatively, by multiplying the approved contribution amount by 50%).
Though most expenses supporting international business development are eligible, as described above, the following list of expenses are deemed to be ineligible under the CanExport program:
- All expenses and activities incurred outside of the project phase of the Contribution/Grant Agreement;
- Expenses for more than two employees or owners working for the Canadian company, per activity or per trip;
- Expenses for employees working outside of Canada;
- Travel expenses and per diem for individuals who are not the owners or direct employees of the applicant, such as consultants, sales representatives, partners, clients, etc.;
- Expenses related to the use of a personal vehicle (employee, owner or company vehicle);
- Product/ service development expenses;
- Applicant's ongoing core activities;
- Salaries and commissions;
- Preparation of a business plan, marketing plan, public relations plan or documentation needed to present a CanExport application;
- Corporate overhead expenses (e.g., office space, human resources, supplies, equipment purchase, office accommodation, warehousing, long term legal services);
- Capital costs;
- Entertainment and hospitality;
- Event sponsorship and membership fees (unless obtaining a membership fee reduces the cost of participating in an event that is part of the CanExport project, please specify if this is the case);
- Telephone, fax, data roaming and photocopying charges;
- Expenses relating to lobbying, public relations, policy development and influence;
- Shipping/mailing costs for material not directly related to a CanExport funded activity;
- Website application fees, maintenance and hosting fees;
- Value-added taxes, goods and services taxes or harmonized sales tax or any refundable portion of taxes or other items for which a refund or rebate is available;
- Carbon taxes/credits;
- Bonus points earned from various programs, or other barter arrangements; and
- Any other cost that could be interpreted as subsidizing a product's selling price and, therefore, contravening Canada’s international trade obligations.
CanExport is open, with few exceptionsFootnote 3, to all markets. Applicants can apply for multiple markets – up to a maximum of five – but will need to provide a rationale as to why they want to enter specific markets and explain that they have either never exported to each market or have not substantially exported within the last 24 months.
In order to provide more flexibility and include more companies that might have had only limited sales in the target market , an exemption for sales can be allowed if:
- During the past two years, the applicant made less than $ 20,000 in annual sales in this market;
- The applicant’s annual sales in this market represent less than 10% of its total international sales for the same period.
However, if the applicant’s wants to pursue a project targeting more than one target market , it will be considered eligible if:
- In the course of the past two years, the applicant has made less than $20,000 in annual sales in each of the target markets ;
- The combined sales of the applicant, across all targeted markets, are less than 10% of its total international sales.
Large emerging markets (China, India and Brazil) are also segmented into sub-national markets, as indicated below. Export sales eligibility will apply per region. This means that if an applicant is active in one sub-market, they may still apply for support to target other regions of that same country.
- Sao Paulo State
- Rio de Janeiro, Minas Gerais and Espirito Santo
- South Brazil including Parana, Santa Catarina and Rio Grande do Sul
- North, Northeast and Center-West of Brazil
- North-East and West China including Beijing, Gansu, Hebei, Heilongjiang, Henan, Inner Mongolia, Jilin, Liaoning, Ningxia, Qinghai, Shaanxi, Shandong, Shanxi, Tianjin, Tibet, and Xinjiang¸
- East China including Shanghai, Jiangsu, Zhejiang, Anhui, and Hubei
- South China including Guangdong, Fujian, Jiangxi, Hunan, Guangxi, and Hainan
- South-West China including Chongqing, Sichuan, Yunnan, and Guizhou
- West India including the states of Maharashtra, Gujarat, Madhya Pradesh, and Goa
- South India including the states of Telangana, Andhra Pradesh, Kerala, Karnataka, Tamil Nadu, and Pondicherry
- Other states
List of eligible sectors
CanExport is open, with few exceptions, to all industry sectors. Note: the agriculture and processed food, fish and seafood, and wine, beer and spirits sectors are excluded from CanExport because companies active in these particular sectors and looking for export support are eligible to apply through Agriculture and Agri-Food Canada’s AgriMarketing program.
Limits on funding requests
- Applicants may seek minimum funding of $10,000 per application (requires that the total cost of eligible activities be at least $20,000).The maximum annual CanExport funding per applicant is $99,999 (in the event of multiple subsequent projects being approved within one single fiscal year).
- The maximum grant amount payable per recipient will not exceed $30,000 per project (which requires that the total cost of eligible activities be at least $60,000).
- The maximum contribution amount payable per recipient will not exceed $50,000 per project (which requires that the total cost of eligible activities be at least $100,000).
- For projects that are deemed a priority for Global Affairs Canada (i.e., Global Affairs Canada-led trade missions and activities involving under-represented groups in international trade, such as youth, women exporters, LGBTQ2 and indigenous companies), if the total cost of eligible activities falls below the minimum $20,000, a grant may be awarded under the current minimum funding threshold of $10,000;
- CanExport uses a risk assessment analysis in making its determination of whether a grant or contribution is better suited for a proposed project. Grants may be approved for projects deemed to be at a very low risk level (the recipient must have less than 50 FTEs and less than $25 million in annual revenue) based on a risk framework considering various factors, including project materiality, the firm’s proven track record, as well as its demonstrated capacity to undertake the proposed initiatives.
- Applicants can only have one active CanExport project at any given time and will only be able to reapply once their current CanExport activities have been conducted and all claims have been processed;
- The total amount of all Canadian government funding (federal, provincial/territorial, municipal) or stacking limit, is set at 50 percent of the total eligible project cost;
- Consultant costs for the production of a market study, for market research, for business-to-business (B2B) meetings and matchmaking are limited to 25 percent of the total eligible approved project cost.
- Travel fees can include a per diem, but those cannot exceed $400 per employee per day for accommodation, meals and incidentals together. Those fees are covered for a maximum of two employees or owners working for the applicant.
Preparing to apply for CanExport
In order to ensure a smooth application process and complete application:
- Ensure that your firm meets the eligibility criteria.
- Verify that the proposed activities are eligible.
- Verify that your proposed expenses are eligible.
- It is advisable that you have the following necessary information on hand before completing the application:
- Legal name of the firm;
- Operating name of the firm (if different from the legal name);
- Canada Revenue Agency (CRA) business number;
- Firm’s web address;
- A signing authority within your Firm (a person who can sign the Contribution/Grant Agreement).
- Primary contact’s name, title or role in the organization, phone number, fax number (if applicable), mailing address and email address;
- Preferred language of correspondence of the signing authority (English or French);
- Your firm’s North American Industry Classification System (NAICS) number;
- List of active markets where you have exported in the last 24 months, total annual sales in each of the active markets that are targeted in your project;
- List of potential contacts, potential buyers and expected meetings, if you are travelling;
- Project overview: a short description and the planned activities;
- Evidence of organizational capacity to complete the proposed project and activities;
- Expected results and benefits, including benefits to Canada, and explanations on how the project and activities proposed are incremental to the core business of your firm;
- Assessment of key risks and corresponding mitigation strategies;
- Project budget listing all activities for which the firm is seeking funding, the total eligible costs of the project, the firm’s share of those costs and the Contribution/grant the firm is seeking from the CanExport Program;
- Details concerning any funding received from other sources at the federal, provincial/territorial or municipal levels.
Once the basic eligibility criteria are met, each application will be assessed on the basis of the proposed project’s incrementality, the soundness of the export business case, its alignment with Government of Canada trade strategies and, if the information is available, on the firm’s previous history and export readiness. More precisely, all applications that meet the eligibility criteria set out in section 2 will be assessed against the following five criteria:
Demonstration that the project goes beyond the applicant’s core activities, represents new initiatives and yields incremental results. The applicant will need to provide a specific rationale as to why they want to enter a new market where they have not had substantial sales within the last 24 months, i.e.:
- During the past two years, the applicant made less than $20,000 in annual sales in this market;
- The company’s annual sales in this market represent less than 10% of its total international sales for the same period.
However, if the applicant wants to pursue a project targeting more than one "target market”, it will be considered eligible if:
- In the course of the past two years, the applicant has made less than $20,000 in annual sales in each of the markets concerned;
- The combined sales of the applicant, across all targeted markets, are less than 10% of its total international sales.
The applicant also needs to demonstrate what the expected project results are, how these will be measured and what indicators will be used.
- This criterion will be assessed on the basis of the applicant’s attestation regarding the incrementality of the proposed project as described above. If the applicant fails to provide information that meets this criterion, other criteria will not be assessed and the application will be refused.
B. Export business case
The soundness of the export business case as described in the application form and the alignment of the export business case with the applicant’s overarching business strategy (including resources available to perform the activities and to develop the new market).
- The project proposed is aligned with the applicant’s overall business strategy (including resources available to perform the activities and develop this new market);
- The appropriateness of the proposed activities in light of the export business case;
- The proposed activities and the expenses are reasonable and are justified; and
- The objectives and expected outcomes seem realistic.
- If targeting more than one market, the export business case must explain 1) how the applicant’s efforts are part of a coherent strategy, 2) if there is a strong market potential in all targeted countries, 3) how each element of the strategy brings incremental results, 4) and demonstrate the applicant’s preparation and resources to successfully target these markets.
C. Alignment with Government of Canada trade strategies and priorities
- The alignment of the applicant’s products or services, proposed project and activities, and target markets to the Government of Canada’s trade strategies (for instance, special consideration is given for projects proposed by companies led or owned by underrepresented groups such as women, indigenous or youth; for projects targeting markets where Canada enjoys a free-trade agreement or fast-growing markets in Asia; etc.).
D. Market potential
- The possible specific in-market challenges (e.g., low market potential, product attributes, local barriers and regulations) or opportunities (e.g., emerging trends, possible clients, upcoming events) for the applicant’s products and services; and
- The proposed activities appear to be part of a sound approach for this sector in the chosen market.
E. History/export readiness
- Previous performance of applicant, previous interactions and services requested by the applicant involving Global Affairs Canada and its partners will highlight companies that have proven track record of performance and successes, as well as the demonstrated capacity to undertake the proposed project activities (financially viable company, export-ready, available resources, sufficient information, product development stage, production capacity, etc.).
Decision and contribution/grant agreement
The applicants can expect to obtain the results of the assessment process within 25 working days of a completed application. Global Affairs Canada will notify both successful and unsuccessful applicants, and will provide the successful applications to the National Research Council of Canada’s Industrial Research Assistance Program (NRC-IRAP ), which will prepare and mail either a Contribution or Grant Agreement to each recipient. The recipient can expect to receive the Agreement in the mail within 10 to 12 business days after being notified by Global Affairs Canada of their approval. An authorized officer of your firm will be asked to review, and sign and return the Agreement within 20 business days of the NRC-IRAP’s signature date. The Agreement is a legally binding document which sets out the approved activities and the approved financial contribution, as well as the responsibilities and obligations of both signing parties.
The recipient must notify NRC-IRAP of any material modifications to the firm’s information, approved activities, approved costs, or any other issues that may require an amendment to the Agreement. Changes that represent a significant departure from the scope of the original Agreement will require the recipient to submit a new application for assessment. The recipient will be notified if a new application is required.
Note: activities that were rejected based on ineligibility in the original application cannot be resubmitted.
Claiming process for reimbursement of approved expenses (for contributions)
Recipients will receive detailed information via email on the claiming and reporting process, upon the return of their signed Contribution Agreement.
Each claim must be accompanied by a status report as described in the Contribution Agreement, which details the activities and outcomes of the project, measured against the approved activities and project objectives. The recipient must demonstrate, to the satisfaction of the NRC, acceptable undertaking of the eligible activities. Firms will submit their claims to NRC-IRAP for costs incurred between the start and end dates of the project phase of the signed Contribution Agreement. Recipients will not be required to submit receipts. However, they are required to keep adequate financial records and segregate CanExport project costs from their normal operation costs as the program may request proof of costs incurred. The terms of the signed Contribution Agreement will dictate the period for which recipients are expected to keep these financial records. The segregation of project costs means the ability to provide traceability of CanExport project costs from normal operating costs. NRC-IRAP will endeavor to pay claims within 20 working days of receiving the claim and associated report.
Activity monitoring, audit, evaluation and reporting
The Government of Canada will monitor activities, conduct audits and evaluations and seek information on program results.
On occasion, Global Affairs Canada or the NRC-IRAP may visit the firm at its place of business or at the site where approved projects and activities are taking place. Such visits may require access to a site for a given period of time; program recipients will be expected to grant such access to Global Affairs Canada or NRC-IRAP representatives. Such visits ensure that approved activities are being carried out.
Recipients may be subject to an audit. If a recipient has been selected for audit, it will be notified well in advance. Audits normally occur after the expiry date of the agreement and are carried out by the Global Affairs Canada or by professional auditing firms on behalf of the CanExport Program. For this reason, it is imperative that firms maintain records of activities to substantiate costs incurred, including dates, times and locations of travel, the name and role of the staff traveling and the use of consultants, as well as receipts for all expenses claimed related to the approved activities set out in the Contribution/Grant Agreement. If an overpayment is identified in the audit, the firm will be asked for reimbursement. Failure to provide payment may be deemed a breach of the Contribution/Grant Agreement.
An evaluation of a program will be conducted. Recipients may be asked to provide performance-related information to an evaluator or to respond to a questionnaire to support the evaluation.
Results reports (for contribution recipients)
Contribution recipients must submit a status report with their claim and a final report at the end of the Contribution Agreement project phase. The report will ask questions relating to the details of activities conducted, challenges encountered, concrete project outcomes, including in relations to the expected results (note that the project “expected results” to be achieved by the recipient are referring to the “expected results” that were provided by the recipient in their initial submission of the online application form to the program, in section 6.” Project information”, under the question “Incrementality”), as well as successes achieved in the new market. The firm will also be asked to report a snapshot after one year and three years following the end of the project, on the benefits resulting from the project. The snapshot provides details on the benefits of the project and will ask questions regarding continued export sales and assess the benefits resulting from the funded project. Specifically, the recipient will need to report the number of employees, total revenue, international sales revenue, and list of countries it has exported to in the last fiscal year.
Results reports (for grant recipients)
Grant recipients must submit a post-project report at the end of the Grant Agreement project phase. The report will ask questions relating to the details of activities conducted, challenges encountered, concrete project outcomes, including in relations to the expected results (note that the project “expected results” to be achieved by the Recipient are referring to the “expected results” that were provided by the Recipient in their initial submission of the online application form to the program, in section 6 . “Project information”, under the question “Incrementality ”), as well as successes achieved in the new market. The Recipient will also be asked to report an annual snapshot for three years following the end of the project, on the benefits resulting from the project. The snapshot provides details on the benefits of the project and will ask questions regarding continued export sales and assess the benefits resulting from the funded project. Specifically, the recipient will need to report the number of employees, total revenue, international sales revenue, and list of countries it has exported to in the last fiscal year.
Benefits to Canada
Benefits to Canada resulting from export activities may include the creation of new jobs, an increase in revenues for Canadian firms, an increase in transactions with foreign firms or an increase in Canadian gross domestic product.
Canada Revenue Agency (CRA) Business Number (BN)
The CRA BN is a nine-digit identifier for businesses to simplify their dealings with federal, provincial/territorial, and municipal governments in Canada. The number is assigned by the Canada Revenue Agency. It aims to give each registered business its own unique number.
A contribution is a conditional transfer payment for a defined purpose as set out in a contribution agreement that is subject to being accounted for and audited. In order to receive funding and be reimbursed for specific costs, recipients need to meet certain performance conditions and submit claims.
A grant is a transfer payment subject to pre-established eligibility and other entitlement criteria. A grant is not subject to being accounted for by a recipient, nor is it normally subject to audit by the department. The recipient may be required to report on results achieved. Unlike a contribution, funding is provided without the need for claims.
A Contribution Agreement is a legal agreement between the two parties, in this case the Government of Canada and the recipient, which sets out the terms and conditions of the funding, as well as the legal and reporting obligations of each party.
A Grant Agreement is a legal agreement between the two parties, in this case the Government of Canada and the recipient, which sets out the terms and conditions of the funding, as well as the legal and reporting obligations of each party.
Incrementality is a project that goes beyond the applicant’s core activities, represents new initiatives and yields incremental results.
The legal name of your firm is the name you choose when you apply to incorporate a company under the Canada Business Corporations Act. If you do not choose a name, you are assigned a numbered name and this is your legal name.
The term “market” refers to:
- Foreign country in which a Canadian firm may conduct export activity.
- Large emerging markets (China, India and Brazil), are also segmented in sub-national markets, each region considered a separate target market. See List of Eligible Markets section for exact breakdown.
The term “target market” refers to:
- A foreign country where an applicant plans to carry out a project (i.e., export activity).
- Applicants usually target only one specific market at a time, but could in special circumstances be considered for more than one market in which to carry out their project if:
- Their efforts are part of a coherent strategy,
- There is a strong market potential in all targeted markets,
- Each element of the strategy brings incremental results, and
- The applicant can demonstrate having the preparation and resources to successfully target these markets.
The term “new market” refers to a country or sub-region in which the applicant meets the following characteristics:
- During the past two years, the applicant generated less than $ 20,000 in annual sales in this market;
- The applicant’s annual sales in the market represent less than 10% of its total international sales for the same time period.
However, if the applicant wants to pursue a project targeting more than one "target market”, the “new markets” will need to meet the following requirements:
- In the course of the past two years, the applicant has generated less than $20,000 in annual sales in each of the markets concerned;
- The combined sales of the applicant, across all targeted markets, are less than 10% of its total international sales.
The term “active market” refers to:
- A market where the applicant has exported in the last 24 months.
The North American Industry Classification System (NAICS) is used by businesses and governments to classify and measure economic activity in the United States, Canada and Mexico. NAICS is 6-digit code system that is currently the standard used by federal statistical agencies in classifying business establishments according to the similarity in the processes used to produce goods or services. Each and every company will have a primary NAICS code. This number indicates a company’s primary line of business. A company’s primary NAICS code is the code definition that generates the highest revenue for that company at a specific location in the past year.
A firm’s operating name is the name used in day-to-day activities and in advertising business. The operating name need only be provided if it is different from the company’s legal name.
Other government assistance
Other Canadian government sources of funding include funding provided by federal, provincial/territorial, and municipal governments.
The primary contact is the employee of the firm designated as the main contact point for communications regarding the firm’s application. The primary contact must have full legal signing authority to submit the application and sign the Contribution or Grant Agreement.
For the purpose of the CanExport program, a “project” is defined as the grouping of activities to be undertaken in the target market (s), during the period established in the Agreement.
Qualified foreign contacts
Qualified foreign contacts may include foreign buyers and partners. If the applicant requires assistance from the Trade Commissioner Service in order to identify and qualify key contacts, it should visit the following websites:
Revenues from international sales
The revenues from international sales refer to the income from the sale of goods and services to non-Canadian residents as well as revenue earned from interest and dividends on foreign assets.
The stacking limit refers to the maximum level of total Canadian government funding (federal, provincial/territorial, and municipal) a successful applicant can receive towards the total eligible costs of a project.
Feedback or questions
We invite you to read our FAQs for more guidance.
If you require additional information about CanExport or would like to provide us with your comments or suggestions on this Guide, please contact us at CanExport@international.gc.ca or by phone at 1-866-203-2454. For more information, you can also consult our website.
Have a success story to share with us that resulted from your CanExport project? Please email it to us using this template.
We would also encourage you to discuss your firm’s international business development plans with the Trade Commissioner Service (TCS) office in your region, where you can obtain assistance in preparing for your new international market and support throughout the implementation of your project. TCS can help you develop your business internationally by identifying market opportunities, barriers and trends or by making introductions to qualified foreign contacts. For more information on the TCS services offered, and to find the regional trade commissioner nearest to you who is responsible for your sector of activity, please visit our website.
Please note that Global Affairs Canada and the National Research Council of Canada are committed to protecting the privacy rights of individuals and safeguarding the personal information under its control. Personal information collected by Global Affairs Canada and the National Research Council of Canada is protected from disclosure to unauthorized persons and/or agencies subject to the provisions of the Privacy Act. Individuals have the right to the protection of and access to their personal information and to request corrections where the individual believes there is an error or omission. Individuals may contact Global Affairs Canada’s Access to Information and Privacy Protection Division to request corrections.
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