Improving Data Analysis in global affairs using artificial intelligence

In a world inundated with information, Global Affairs Canada (GAC) is taking advantage of artificial intelligence (AI) to improve data analysis. Recently, GAC data scientists developed an AI search tool that significantly accelerates and improves reporting for crisis management, international relations, and more.

Throughout this article, we'll delve into the origins of this tool and its impact at GAC.

A New Dawn in Data Analysis

GAC's Data Science team was tasked with developing a sophisticated document search and analysis tool they aptly named Doc Cracker. It was designed to filter and categorize vast amounts of data by tags and document types, allowing the retrieval of the most pertinent information swiftly and accurately.

Employees can quickly search thousands of documents through a user-friendly interface. This capability is invaluable, particularly in crisis situations, where timely and precise data supports decision-making processes. This application was launched to confront the challenge of information overload head-on and was carefully designed to boost team productivity, benefitting everyone and easing deadline pressures. It's a reflection of the GAC Data Science team's dedication and expertise, demonstrating their commitment to developing innovative solutions that have a meaningful impact on the department's operations.

The tool exemplifies how technology supports global diplomatic efforts, as Maryam Mashaie, Director of Data Science and Information Solutions, underscores: "In times of crisis, the information technology team’s commitment to respond quickly and effectively speaks to their unwavering dedication to contribute their skills for greater good."

Efficiency in time of crisis

As Tara Denham, Director General of the Office of Human Rights, Freedoms, and Inclusion explains, "We are all familiar with the challenge we face of receiving, at times, massive amounts of information or reports from across our global network and contacts. We can easily feel that we are unable to fully consume or analyze what they are saying." Therefore, this new tool is a great solution for Tara Denham's team as they need to efficiently process various urgent information in a timely fashion.

Benefits and future prospects

In addition to quick data processing, the tool ensures that decisions are informed, timely, and based on comprehensive data analysis. Looking forward, its potential for scalability hints at a future where AI can significantly improve work methods in diplomacy and crisis management.

"Over the past year, the Data Science team at GAC has garnered significant attention, especially with the growing spotlight on AI," shares Antoine Chevrier, Chief Transformation Officer. "Teams across the department are eager to explore or develop tools akin to the Doc Cracker to address their business needs." He emphasizes that this surge in interest is indicative of the department's innovative mindset, as evidenced by the numerous AI projects currently in development. Antoine Chevrier believes that with effective and conscientious use, these tools can be genuine game changers. They will be instrumental as the department navigates the ever-evolving complexities of global affairs in the future.

A step towards smarter data-driven diplomacy

"As part of GAC’s digital ambition, the Information Management and Information Technology Bureau invested significant resources in standing up a state-of-the-art data and analytics platform. This tool is a testament to the benefits of investing in the right technology and skills" says Jean Paul Donoghue, Chief Information Officer.

Through the pooling of their vast expertise, the GAC Data Science team has not only developed a powerful tool but also set a new benchmark for innovation within the department. This AI platform stands as a testament to their hard work, offering lasting benefits on a global scale. By revolutionizing the way data is processed and utilized, this AI technology promises to foster a more informed and agile approach to international relations. This achievement transcends mere technological advancement; it represents a smarter, more efficient strategy to navigate the complexities of data in global affairs, underscoring the team's invaluable contribution to GAC’s mission.